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General Terms


All prices include value added tax ("VAT"). Customers ordering from outside of the EU will incur a 20% administration charge for processing their order. Administration charge is also included in the prices shown on this website.  Our prices are dependent, to a certain extent, on currency exchange rates and are liable to alteration without notice.

Please submit your order in writing using our order form.

Please indicate your payment method when ordering:

You can pay via Paypal. Please make sure that you have a valid paypal account. We will just deduct the amount of the products we deliver.

Credit Card
We accept the following credit cards: Visa®, MasterCard®, American Express®, Discover®, Diner’s Club and JCB. Credit card orders can only be made in writing or through our online shop.

Cash On Delivery
Cash on Delivery ("COD") is for now available only in Slovakia. 

Secure Shopping

Data security is of enormous importance to us, and we take vital steps to safeguard your customers’ information. At FLY SHOP Europe we take security seriously, this is why our entire website is secured by an SSL certificate (not just our payment pages), making you secure when browsing through our products. 

We are Paypal verified and provide multiple secure payment methods to choose from whilst protecting against fraud. 
When ordering with us you can relax in the knowledge that your credit card information is safe and secure as we use Braintree (a Paypal company) to process our online credit card transactions. FLY SHOP Europe do not store your credit card information. If you have any questions regarding our online security please use the enquiry form on our contact page.

Shipping & Returns
For information about shipping and returns please refer to Shipping & Returns web page.

Bank Details
Bank: Slovenská sporiteľňa, a. s. (member of ERSTE Group),
IBAN: SK5109000000005141511827, BIC S.W.I.F.T.: GIBASKBX.

Office Hours
Monday – Friday: 8 am - 6 pm (live agent online and available)

Contact Information

Viseguy s.r.o.
Tatranska 1234/6
040 01 Kosice

Contact details:
Tel.: +421 915 758 834

Business information:
Business Identification Number: 51334852
Tax Identification Number (VAT): SK2120682938
Jurisdiction: Kosice, Slovakia  

Reservation of Ownership
Until all payment responsibilities have been fulfilled by the customer the delivered goods remain the legal property of FLY SHOP Europe who reserves its right of property until the full remittance of the purchase price.

Default of Payment
All invoices are due on the date of invoice. Through purchase you agree to our General Terms and Conditions of Business.

Certain companies in our online store offer warranties on some goods that extends beyond that of the Slovak Jurisdiction. In our customers interest we pass these generous warranties on but we ask you to understand that when costs through services such as transport and import duties are incurred we must pass these costs on to the customer in the form of an all inclusive charge.

Last edited on: 1 November 2018