Shipping & Returns

COVID-19 - IMPORTANT NOTICE: During coronavirus epidemic delivery time by international post can be longer as shown on the table below. If there is a problem with delivery, please do not hesitate to contact us. Stay safe and let's hope the situation will return to normal as soon as possible.

Shipping rates below are only indicative. The actual shipping rates will be shown at checkout.

Shipping Rates / Free Shipping (amounts in EUR)
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Estimated Delivery Times (in working days)
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NOTES

Please note that shipments outside EU zone may be subject to customs clearance and additional fees. Please check with your local custom office what custom procedures/rules apply in you country.

Cash on Delivery (COD) is available in Slovakia. No additional fee is charged if you decided for COD.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Delivery times are summarized on top of this page. Delivery times in the table above are estimates only and may vary in certain circumstances.

All flies are in stock ready to be ship immediately and there is no minimum order quantity.

Cancellation Rights / Returns Policy

If you aren't completely satisfied with your purchase, you may return it for a full refund within 14 days as long as it's in sellable condition (unused, clean, undamaged, all packaging intact. Basically just how you received it). Proof of purchase is required for all returns, so please include a copy of your original invoice. If a product is returned in unsellable condition we will ship the product back to the customer.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. 

If you cancel the order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. We may withhold reimbursement until we have received the goods back.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. Customer is responsible for return postage costs. We recommend you use a traceable delivery solution as we cannot be held responsible for non-arrival of goods.

The right to cancel does not exist for contracts for the supply of goods that are made to the consumer’s specifications, i.e. non- prefabricated goods made on the basis of an individual choice of or decision by the consumer or are clearly personalized, ie. custom made fishing flies.

Last edited on: 1 January 2021