Shipping & Returns

Returns Policy

If you aren't completely satisfied with your purchase, you may return it for a full refund within
14 days as long as it's in sellable condition (unused, clean, undamaged, all packaging intact. Basically just how you received it). Proof of purchase is required for all returns, so please include a copy of your original invoice. If you return a product in unsellable condition we will ship the product back to you and you will not receive a refund. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Please note that 14 days return policy does not apply on custom-made products such as fishing flies.

Shipping Rates and Free Shipping minimum order (amounts in EUR) 

Zone
Country / Area
Rate
Free From
Note
Zone 1
Slovakia
2.70
39.90
A
Zone 2
Czech Republic
3.90
49.90
B
Zone 3
HU, PL, AT, DE
6.90
69.90
C
Zone 4
Europe - Other
6.90
69.90
C
Zone 5
World (incl. US)
6.90 - 9.90
69.90 - 99.90
D

 

 

 

 


A
Shipping in Slovakia is EUR 2.70 by Slovenska Posta and EUR 3.90 by courier (GLS). If you choose Zásielkovňa the shipping is EUR 2.90 (please select a branch where would you like to deliver your order). Shipping in Slovakia is FREE from EUR 39.90.

Shipping to Czech Republic is EUR 4.90 by courier (GLS). If you choose Zásielkovňa the shipping is EUR 3.90 (please select a branch where would you like to deliver your order). Shipping to Czech Republic is FREE from EUR 49.90.

C COUNTRY CODES used: HU (Hungary), PL (Poland), AT (Austria), DE (Germany), CH (Switzerland), SI (Slovenia), RO (Romania), HR (Croatia), RS (Serbia), ES (Spain), PT (Portugal), IT (Italy), FR (France), NL (Netherland), BE (Belgium), LU (Luxembourg), IE (Ireland), UK (United Kingdom), BG (Bulgaria).

Shipping in Zone 3 & 4 will be handled by courier (GLS) for following countries: SI, RO, HR, RS, ES, PT, IT, FR, NL, BE, LU, IE, UK, BG. Shipping for other countries will be handled by International Parcel Post Service. Shipping to countries in Zone 3 & 4 is EUR 6.90, FREE shipping starts from EUR 69.90.

D Shipping for Zone 5 will be handled by International Parcel Post Service and cost EUR 9.90. FREE World shipping starts from EUR 99.90 (US from EUR 69.90). Please see shipping rates for Fishing Flies below. US shipping and handling is EUR 6.90. Orders from US above EUR 69.90 will be not be charged for shipping.

Shipping rates / Free shipping - FISHING FLIES ONLY

If you are ordering Fishing Flies ONLY, worldwide shipping (incl. US) is EUR 6.90. Worldwide shipping of flies is FREE from EUR 69.90. To apply free shipping please use coupon code "fliesfreeshipping" at checkout.

Other arrangements

Please note that shipments outside EU zone may be subject to customs clearance and additional fees. Please check with your local custom office what custom procedures/rules apply in you country.

Cash on Delivery (COD) is available in Slovakia and Czech Republic. No additional fee is charged if you decided for COD. Orders from Czech Republic paid by COD method will be delivered via International Parcel Post Service.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

DELIVERY TIME for Europe varies and is usually between 1 - 10 working days. Delivery time for World is usually between 5 - 21 days. For some remote destinations, delivery time might be longer. We will notify you about the the delivery time upon your order. 

For Express shipping solution (UPS, DHL, FEDEX) please contact us at info@flyshopeurope.com or via contact form.

Last edited on: 5 March 2019